The Client
The Client is a leading European multinational grocery and general merchandise retailer.
The Challenges
- Quarterly Supplier Reviews are critical for enhancing supplier collaboration, service levels, availability, and sales.
- However, creating Supplier Review Documents is time-intensive, requiring 4-5 hours per review to integrate information from multiple databases, contracts, and other sources.
- As a result, retailers often conduct fewer reviews than desired, leaving potential savings and opportunities untapped.
The Objective
- Reduce Review Time: Automate and streamline the process to reduce the time spent on supplier reviews significantly.
- Data Integration: Seamlessly consolidate data from structured and unstructured sources, such as supplier contracts, shipments, sales, and promotions.
- Generate Strategic Insights: Provide actionable metrics, observations, and recommendations for improvement.
- Scalability: Enable the operations team to handle a greater percentage of suppliers without increasing workload.
The Solution
- JIVA-Powered Automation: Implemented JK Tech’s Generative AI platform, JIVA, to automatically generate comprehensive Supplier Review Documents.
- Search, Retrieve, Analyze, and Summarize: Enabled advanced capabilities for searching, analyzing, and summarizing structured and unstructured data across various systems.
- Key Data Sources: Integrated information from supplier contracts, product master records, shipments, promotions, and sales to generate insightful reports.
- Efficient Review Process: Automated drafting of review documents, allowing operations managers to review, modify, and approve reports in just 10% of the time previously required.
The Benefits
Automated quarterly drafting of review documents allows operations managers to review, modify, regenerate, and approve them in just 25% of the previously required time. This efficiency enables coverage of a significantly larger percentage of suppliers, resulting in better service levels, availability and sales.
